Refund Policy

Effective Date: [Insert Date]

This Refund Policy (“Policy”) applies to all purchases of the Apex Website Audit service (“Service”) provided by Apex Website Audit (“Company,” “we,” “us,” or “our”).

No Refunds

All sales are final. Due to the digital and service-based nature of the Apex Website Audit, no refunds, cancellations, or returns will be issued once payment has been submitted.

By purchasing the Service, you acknowledge and agree that:

  1. The Service involves the investment of professional time, tools, and expertise, and is therefore non-refundable.
  2. The Company does not guarantee the identification of specific issues or outcomes.
  3. If the audit determines that no material issues or opportunities for improvement exist, such outcome constitutes a successful verification that your website is performing as intended and does not warrant a refund or partial refund.

Service Quality Guarantee

While the Company does not offer refunds, we take pride in the accuracy and thoroughness of our audit process. With over ten years of professional web and marketing experience, we have not encountered a website entirely free of improvement opportunities. Our commitment is to provide a detailed, good-faith evaluation of your website’s technical health, performance, and optimization potential.

Acceptance of Policy

By purchasing the Apex Website Audit, you affirm that you have read, understood, and agree to be bound by this Policy.